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Do you have questions about cancer?

With a cancer diagnosis comes many questions, and askMDAnderson has answers. Our knowledgeable staff will listen to your questions and help you understand cancer, make decisions about your care and communicate with your health care team.

Our goal is to provide accurate answers, using credible resources and the expertise of the internationally renowned experts at MD Anderson.

Specifically, askMDAnderson can help you:

• Learn how to make an appointment
• Understand your treatment options
• Learn about research studies
• Navigate our website
• Find out about patient amenities (such as travel and support resources)
• Access prevention and screening services
• Find accurate cancer information
• Locate community cancer resources

Our hours

The askMDAnderson team can be reached at 1-877-632-6789 from 7 a.m. ¨C 11 p.m. CST Monday through Friday, and 8 a.m. ¨C 7 p.m. on weekends and holidays. Our online question form is available any time, and you can expect answers by the next business day.

Current patients

The askMDAnderson Clinical Services team can be contacted by dialing 713-792-2121 and is available to current, outpatient, MD Anderson patients from 5 p.m. to 8 a.m. CST Monday through Friday, and 24 hours a day on weekends and holidays. If you call with a medical concern, you will be connected to our team of clinicians who will assess your needs and provide clinical recommendations. When calling about a clinical concern during business hours, please call your care center.

Call your care team during business hours or askMDAnderson after hours before you come to the Acute Cancer Care Center. They can help determine the next steps. You may be given an appointment at the Urgent Symptom Clinic. You may also self-schedule an appointment in for the Urgent Symptom Clinic. Note: You must have an appointment to be seen at the Urgent Symptom Clinic. Walk-ins are not accepted.

Contacting a physician

The best way to contact a MD Anderson doctor is to call our Referring Provider Team at 1-877-632-6789, option 1.  

MD Anderson does not publish our individual doctor¡¯s contact information for privacy reasons. If you are a patient, you can send a secure message to your care team through the  patient portal.