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We, and our vendors, may collect personal information you provide to us through the Sites, including first and last name, email address, home address, telephone number, payment information (such as shipping address), or date of birth.

For example, we collect personal information when you subscribe to receive notifications, make a monetary or blood donation or a purchase, or apply for a job through the Sites.

In addition, the Sites may include interactive features, for example, a customer service chat. When you participate in an interactive customer service chat, either with a virtual or live agent, the contents of the chat may be captured and kept as a transcript. By submitting personal information through interactive features, you understand that our vendors may process the information obtained through the feature to provide services on our behalf.

We, and our vendors, may use cookies, web beacons, pixels, embedded scripts, and other similar technologies on certain webpages (and certain interactive features) of the Sites. These technologies may collect your IP address, device identifier, browser type, domain name, operating system characteristics, data regarding the device you are using, and information about your visit to the Sites, such as access times, duration, and how you arrived at the Sites. Additionally, these technologies may collect details about how you interact with the Sites, including scrolling and cursor movements, scrolls, gestures, clicks, taps, and keyboard entries.

We may use these technologies for various purposes, including to provide functionality to the Sites, help us route traffic between servers, understand how the Sites are performing, how visitors use the Sites, improve features and content on the Sites, and for advertising purposes.

Technologies we use may include:

• Google Analytics. For more information on how Google Analytics uses data collected through the Sites, visit: . To opt out of Google Analytics cookies, visit: and .
• Adobe Analytics and Adobe Customer Journey Analytics. For more information on how Adobe uses data collected through tracking technologies, see the.
• Microsoft Advertising. For information on how Microsoft collects or receives personal information to provide service through Microsoft Advertising, see the .

Certain advertising networks offer you a way to opt out certain kinds of targeted online advertising. If you would like to find out more information, visit  or .

You can set your browser to refuse cookies from websites, but if you do so, you may not be able to access or use portions of the Sites, or certain features on the Sites may not function as intended or as well. Our Sites are not designed to respond to ¡°Do Not Track¡± signals received from browsers.

We are not responsible for any privacy practices of third parties, including third-party tracking technology opt-out tools, signals, or mechanisms.

Please note that we or other parties may collect information about your online activities over time and across different devices and websites when you use the Sites, and we may combine such information with other information about you, including data obtained from external parties.

We, or our vendors, may use or disclose personal information obtained through the Sites for the following purposes:

• Communicate to you. To respond to your inquiries, including requests for technical support and service information, including through customer service chat features available on the Sites. To communicate with you such as for participation in surveys, send our newsletters, and send you information on products and services we think may interest you.
• Process transactions. To provide services requested by you, and process purchases including shipping purchased products.
• Maintain, improve, and protect the Sites. For security purposes, such as to protect against unauthorized disclosure of personal information, as well as detecting security incidents; protecting against malicious, deceptive, fraudulent, or illegal activity; and prosecuting those responsible for that activity.
• Legal and Safety. To meet our legal obligations, such as court orders; to cooperate with law enforcement; to protect and defend our rights and property, or the rights or safety of third parties; and to enforce our applicable terms, this Privacy Policy, or agreements with third parties.
• Business Transactions. As part of a business transaction such as in the event we sell or transfer all or a portion of our business or assets (including a reorganization, dissolution, or liquidation) and as part of negotiations of such transactions.

We reserve the right to convert, or permit others to convert, your personal information into deidentified, anonymized, or aggregated data, as permitted by law.

If you have a registered account on our Sites (for example, , ,  , or ), you may be able to update your personal information and certain settings or preferences through your account settings.

You can opt out of receiving promotional e-mails from us by clicking on the unsubscribe link in the e-mail. Please note that your opt out will not affect subsequent subscriptions or non-promotional communications from us, such as administrative and service announcements.

When you sign up for text messages from MD Anderson, you are signing up to receive text messages related to your relationship with MD Anderson, including updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders and care management. You can opt-out of SMS messages by texting STOP to the text message.

If you are experiencing issues with appointment reminders or text messages, you can get help directly at 877-632-6789 and MDAnderson.org/Contact.

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

The Sites may include links or features provided by or related to external parties that we do not control. For example, we may use third parties to process payment or facilitate job applications, or you may be able to share content from the Sites to your social media profile on an external online service. These external features or links are governed by the privacy policies of the online services that facilitate them. We provide these external links or features merely for your convenience; we have no control over, do not review, and are not responsible for any external online services. This Privacy Policy does not apply to online services that do not post a link to this Privacy Policy, that we do not control, or that are provided by an external party.

We take reasonable measures to help protect personal information collected through the Sites from loss, theft, misuse, and other unauthorized access, disclosure, alteration, or destruction. Nevertheless, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through our Sites.

MD Anderson is based in the U.S. and the information we collect is governed by U.S. law. If you are accessing the Sites from outside the U.S., please be aware that information collected through the Sites may be transferred to, processed, and stored in the U.S.; data protection laws in the U.S. may be different from those of your country of residence. Your use of the Sites, and providing information through the Sites, constitutes your consent to the processing of your personal information, in the U.S. as set forth in this Privacy Policy.

We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy, and the new effective date will be listed at the top of this page. Subject to applicable law, your continued use of the Sites indicates your consent to the terms of the posted Privacy Policy. We encourage you to periodically review this Privacy Policy.

To ask questions about this Website Privacy Policy, you may contact us by e-mailing privacy@mdanderson.org or calling 713-745-6636.