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MD Anderson upholds a ¡°zero tolerance¡± policy toward any illegal or unethical activity, or knowing, intentional or willing non-compliance.

To discuss or report compliance concerns, you're encouraged to directly contact the Chief Compliance and Ethics Officer:

• Via the page operator at 713-792-7090, or
• Through Institutional Compliance at 713-745-6636.

You also may report concerns to:

• The Compliance Hotline at 1-800-789-4448. Calls to the hotline are confidential and may be made anonymously.
• Our  powered by ClearView Connects, a third-party solution. Reports submitted through this tool may be made anonymously, and all responses are kept confidential and secured by Institutional Compliance.
• Our departmental email address, Institutional_Compliance@mdanderson.org.

The Chief Compliance and Ethics Officer or their designee:

• Investigates reports of non-compliance. Investigations are done promptly and may consist of interviewing personnel, examining documents and consulting with legal counsel. All workforce members must cooperate with those investigating such matters. Non-cooperation may be grounds for corrective action, up to and including termination.
• Has full authority to interview any workforce member and review any document (subject to state and federal laws) that they deem necessary to complete an investigation.
• Actively monitors compliance with applicable laws, rules and guidelines; ensures that the level of compliance in each division or department is reviewed as needed; and arranges for external auditing of compliance issues as necessary.

In the event that the Chief Compliance and Ethics Officer determines that an individual¡¯s or area¡¯s level of compliance is unacceptable or unsatisfactory, a corrective action plan may be imposed.

Any investigation and remediation, corrective and/or disciplinary action, as well as ongoing monitoring and auditing will be handled in accordance with MD Anderson¡¯s Hospital Compliance Plan (pdf).

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